Frequently Asked Question (FAQ)
1. Are your wigs and bundles made from real human hair?
Yes! All of our wigs, bundles, frontals, and closures are made with 100% human hair. They are soft, natural-looking, and can be styled with heat, dyed, or bleached just like your own hair.
2. Will the hair shed or tangle?
Our wigs and bundles are carefully crafted to be shed-free and tangle-free with proper care. Like natural hair, gentle handling and good maintenance will keep them looking flawless.
3. How long does the hair last?
With the right care, our human hair wigs and bundles can last 6 months to over a year. Longevity depends on how often you wear them and how well you maintain them.
4. Can I style the wigs with heat tools?
Yes! Since our wigs are made from 100% human hair, you can straighten, curl, and style them using heat tools. We recommend using a heat protectant to maintain quality.
5. Do you offer different lengths and densities?
Absolutely. Our products come in a variety of lengths and densities to suit your desired look. Options are available on each product page before checkout.
6. How do I take care of my wig or bundles?
Wash gently with sulfate-free shampoo and conditioner
Air dry whenever possible
Use heat protectants when styling
Store on a wig stand or mannequin to maintain shape
7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure checkout options provided at checkout.
8. Do you ship internationally?
Yes! We ship worldwide. Shipping costs and times will be calculated at checkout depending on your location.
9. How long does shipping take?
US Orders: 3–7 business days
International Orders: 7–14 business days (depending on location)
Tracking information will be provided once your order ships.
10. What is your return policy?
For hygiene reasons, we cannot accept returns on opened or worn hair products. However, if your order arrives damaged, incorrect, or defective, please contact us within 7 days of receiving it and we’ll make it right.